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Customer reactivation by text

Why chase new customers when the old ones already know you?

A stranger costs a fortune to convince. Someone who's already paid you doesn't need convincing, just a reason and a reminder. Upload your customer list and Ciclo picks out who's most likely to return, then texts each one something worth opening.

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98%
of texts get opened
Email only manages about 20%
46%
tap the link inside
Far higher than any other channel
35%+
turn into real leads
More than 1 in 3 people you message
$5.31
to win a customer back
What each returning customer costs you

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No cost, no commitment. We never sell your information.

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How it works

Four steps, and you only do the first one

Here's exactly what happens after you sign up.

Step 1 · you

Upload your customers

Drop your customer list in seconds. CSV, Excel, or just paste names and numbers straight in. Purchase history helps, but it isn't required.

CSV Excel Paste it in
Step 2 · automatic

We find who's worth contacting

Ciclo looks at how often each person bought, how much they spent, and how long they've been gone, then scores all of them out of 100. The ones most likely to come back rise to the top.

Sarah M.94
Carlos R.87
Priya K.73
James T.58
Step 3 · automatic

The messages send themselves

Ciclo builds a personalized text for each customer with your business name, logo, and photos on it, plus a button to book. You approve them, then they go out on their own.

See what the message looks like ↓
Step 4 · you

Replies come straight to you

Customers text back and book. Your dashboard tracks who returned and what it earned, and those results feed back in, so each cycle targets better than the last.

Cycle 1Complete
Cycle 2Complete
Cycle 3Running…

No software to learn and nothing to run day to day. You upload your customers and approve the messages. Everything after that happens on its own, and every cycle gets sharper.

What your customers see

This is the text they get

Not an unknown number with a link. Your business name, your logo, and a button that books the job in one tap.

Current SMS
A plain text message from an unknown number with a shortened link, flagged as possible spam.

Unknown number, shortened link, spam flag.

With Ciclo
A branded message from Ember and Oak with a logo, photo, Claim My Offer button and product thumbnails.

Your logo, your name, and a button that works.

It feels like a custom handwritten card to every customer.

You approve every message before it sends.

See what Ciclo can do for you

Upload your customer list and see your ranked results in minutes.

Receive a free demo
Receive a free demo